Privacy policy

Innocin Hood Cleaning Inc. (“Innocin,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, contact us, request an estimate, or otherwise communicate with us.

Information We Collect
We may collect information that you voluntarily provide to us, including:

Your name
Email address
Telephone number
Restaurant or business name
Business or service location
Information about your commercial kitchen exhaust system
Photos or other information submitted for an estimate
Service and scheduling information
Messages, questions, and other information you provide through our website, telephone, email, forms, or other communications
We may also automatically receive certain technical information when you visit our website, such as your browser type, device type, pages visited, referring website, approximate location based on IP address, and other website usage information.

How We Use Information
We may use information we collect to:

Respond to inquiries and estimate requests
Provide information about our services
Prepare estimates or service proposals
Schedule and provide requested services
Communicate with customers and prospective customers
Maintain service and business records
Improve our website and customer experience
Measure website and advertising performance
Protect our business, website, customers, and users from fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
Cookies and Analytics
Our website and service providers may use cookies and similar technologies to operate the website, understand how visitors use it, measure website traffic, and improve website performance.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some website features operate.

Advertising and Third-Party Services
We may use third-party platforms and service providers to help operate, advertise, analyze, and improve our business and website. These may include website hosting providers, analytics services, advertising platforms, communications providers, and other business service providers.

For example, we may use advertising or analytics services provided by platforms such as Google and Meta. These services may use cookies, pixels, or similar technologies to measure advertising performance and website activity.

Information collected by third parties may also be subject to their respective privacy policies.

Sharing of Information
We may share information with service providers and contractors when reasonably necessary to operate our business, provide requested services, maintain our website, process communications, conduct advertising or analytics, or comply with legal obligations.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, property, or safety.

Innocin Hood Cleaning Inc. does not sell customers' personal information for money.

Customer Communications
If you contact us or request information about our services, we may use the contact information you provide to respond to your request and communicate with you regarding estimates, scheduling, services, or related business matters.

You may ask us to stop sending non-essential promotional communications by contacting us using the information below.

Data Security
We take reasonable administrative and technical measures designed to protect personal information under our control.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted electronically.

Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business and service records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, or regulatory requirements.

Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.

You may contact us to ask questions about information you have provided or to request that we correct or delete information where applicable.

Certain information may need to be retained for legitimate business, contractual, accounting, insurance, regulatory, or legal purposes.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites or services operated by third parties.

We encourage visitors to review the privacy policies of third-party websites they visit.

Children's Privacy
Our services are intended for businesses and commercial customers and are not directed toward children.

We do not knowingly collect personal information from children through our website for the purpose of providing our commercial kitchen exhaust cleaning services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or applicable requirements.

When changes are made, the updated policy may be posted on this website with a revised “Last Updated” date.

Innocin Hood Cleaning Inc.

Email: [email protected]

Phone: (888) 419-2659